What is the corfusecret.gr best internet price guarantee?
At Hotel Corfu Secret we would like, when you make a reservation, to be sure that you get the lowest internet price available, so we guarantee for that. If you find a lower price on another website, we will check it and as compensation, we will give you an extra 15% off the total amount of your reservation.
What happens if I find a lower price on another website?
Once you have booked with corfusecret.gr and affiliated sites (or through our call centre), you have 24 hours to contact us at firstname.lastname@example.org and tell us that you have found a lower rate on another website.
Your email should include the following information:
- Details of the reservation: Arrival date and the Corfu Secret locator number.
- Guest details: Full name, nationality, Country, e-mail and phone number (including country code).
- Details of the lower price: The URL of the website in question, terms and conditions offered, total price of stay and the currency.
- Screen capture
When you have sent to us all information, you will receive an email from us that we have all the details. Hotel Corfu Secret customer services team will contact you within four (4) working days to tell you whether or not your request has been accepted, and will match the price of the offer, along with compensation in the form of a refund of 15% of the total amount of your reservation.
For what details I have to be sure?
We will check the price which you have found, provided that both offers are exactly the same, that is: That they are on the same dates, in the same type of room, on the same base (e.g. buffet breakfast or continental breakfast), same number of people (children same y.o.), same currency, same payment terms and same cancellation policy (e.g. Non refundable price etc).
Terms and Conditions
The best online price guarantee is valid only if the following terms are met:
- Reservations should be made on www.corfusecret.gr or affiliated sites (or through our call centre).
- The email has to send within 24 hours of the date of reservation.
- Same arrival date and same number of nights.
- Reservations should be made for the same room type.
- Same base (e.g. buffet breakfast).
- Same number of adults and children (same children ages).
- Same currency.
- Same payment terms (e.g. cash or credit card).
- Same cancellation policy (e.g. non refundable price).
- The price which have found on the other website must be final and to be including any fees, taxes, or administration fees applied.
- Hotel Corfu Secret may deny claims where the difference between the competing price and the price on the Hotel Corfu Secret website is less than 1%. (Sometimes affiliated sites make a rounding of the offer price without inform us).
- The guarantee refers to the total amount price of the stay and cannot refer to a part of the price of any or all of the days it include.
- The claim cannot be made less than 3 days before the date of arrival.
- • All requests shall be sending by e-mail prior to hotel arrival. If check in has been made, there will be no refunds.
- A claim form may be rejected by Corfu Secret, if it is submitted in an unsupported language, is incomplete, or concerns a non-Corfu Secret websites that is in an unsupported language.
- We speak more languages in our hotel but we official support The Greek and the English language only.
- Rates not Internet published
- Rates in special offers for hotel promotions
- Secret rates or rates not accessible without user and password.
- Tour operator and Travel agents rates
- Corporate rates
- Rates for hotel + car + boat trip or package deals
- Group rates
- Explicitly you agree that for any difference or conflict that will result because of the Website use or from the Terms, Conditions and Agreements that are included in the Website, shall be handled individually without any class action and will be governed by Greek Law and the Courts responsible for their resolution will be those of Athens.
- Corfu Secret reserve the right to discontinue anytime the Best Price Guarantee without prior notice
If you have any questions or concerns, please do not hesitate to contact us. The staff and our legal department will be happy to help you.
You can contact us: via e.mail: email@example.com or post :
CORFU SECRET SA
64, Alexandras Av., Athens 114 73, Greece